Communication is essential to business profits and we’re not just referring to communication outside the company, brand awareness, and market share. More often than not, in-house communication will stammer and falter, because of a lack of properly implemented communication systems. Luckily, nowadays it’s much easier than ever before to make Internet calls – provided you’ve got a virtual PBX system up and running.
10. You Use VoIP
We live in a day and age in which most businesses have been relying on VoIPs for years now. Virtual PBX makes it that much easier to access phone services that are cost-efficient and reliable.
9. You Need a System Managed by Someone Else
Probably the coolest thing about virtual PBX systems such as ECT is that they allow you to use all the sophisticated technology of a telephone system, yet without the hassles. The most convenient part about these downloadable solutions is that they are managed remotely, by pros who know what they’re doing.
8. You’re an Entrepreneur in Need of Business Cred
Emailing and free VoIP systems such as Skype are all fine and dandy, but they will only go a certain length, when it comes to building and maintaining a proper professional reputation. That’s why virtual PBX VoIP, which isn’t that costly, nor that difficult to manage is the logical step for a burgeoning start-up in need of more sophisticated communication tool with clients and partners.
7. You Know What You Want in Terms of VoIP Call Plans
The biggest moot point, when selecting a virtual PBX provider, is finding one that will help you access the type of services you need. Their services need to be flexible and customizable enough as to allow adding extra features, yet without making your monthly costs skyrocket.
6. You Need an Integrated Solution across Communication Channels
At the very beginning of PBX systems, they were simply used for the management of in-house phone systems. They employed operators, who connected inbound and outbound calls. Nowadays, though, virtualized PBX systems can connect PC modems, phones, faxes, and just about any other type of technology.
5. You’re Concerned with Cost Cutting
The main purpose of virtual PBX, from the days of its very emergence, was to cut overheads and use up as few company resources as possible, according to PC World. That’s how ‘hosted PBX’, the precursor of virtual PBX, came about. The difference between hosted and virtual PBX systems is that the former existed physically at the service user’s location, while the latter are downloadable off the Internet.
4. Your Business Requires a Variety of Solutions
Virtual PBX has evolved at much of the same pace with VoIP. When voice-over-IP services started addressing the issues of phone messages, forwarded calls, automated dialing, and call waiting, virtual PBX stepped up to the plate and provided them to their users, too.
3. You Need Seamless Communication Integration
Nowadays, Microsoft Outlook, as well as many other developers, have come up with widgets and features that allow you to make a call right out of an email, or off the company website. VoIP calling via virtual PBX makes click-to-call features a breeze and allows them to literally happen within instants.
2. You Are Considering Virtualization on an Ampler Scale
Virtual PBX essentially makes it easier to communicate with a company, irrespective of geographic location. As such, it’s a great tool to implement for businesses who want to expand overseas, or outsource some work tasks to professionals located abroad.
1. You Are Not Keen on Hardware
Perhaps the biggest advantage of virtual PBX is that it’s simple to set up and easy to maintain. Running such a system will not require any additional hardware installation and maintenance. As such, there is no need for further training for your employees, nor is it too costly to keep the system running.